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479 231 5316

Privacy Policy

Last updated: June 17, 2026

Menendez Auto Body respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website or contact us regarding our services.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Request an estimate or quote

  • Submit a contact form

  • Call, email, or otherwise communicate with us

  • Ask about a vehicle, repair, restoration, or other service

This information may include:

  • Your name

  • Telephone number

  • Email address

  • Vehicle information

  • Photographs or descriptions of vehicle damage

  • Details about the services you are requesting

  • Any additional information you choose to provide

Please do not submit sensitive personal information, such as Social Security numbers, banking passwords, or medical information, through the website.

2. Information Collected Automatically

When you visit the website, Wix and other service providers may automatically collect certain technical information, including:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of the visit

  • Referring website

  • General location information

  • Website interaction and performance information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

3. How We Use Information

We may use collected information to:

  • Respond to questions and quote requests

  • Schedule inspections or services

  • Provide estimates and communicate about repairs

  • Assist with insurance-related repair matters

  • Improve our website, services, and customer experience

  • Maintain business records

  • Protect the security and operation of the website

  • Comply with legal or regulatory requirements

  • Prevent fraud, misuse, or unauthorized activity

4. Cookies and Similar Technologies

Our website may use essential cookies that help the website operate properly. Wix and third-party services may also use cookies for security, performance, analytics, functionality, or advertising.

You may be able to manage nonessential cookies through the website’s cookie banner or through your browser settings. Blocking certain cookies may affect how parts of the website function.

5. Wix and Other Service Providers

This website is hosted and operated through Wix. Information submitted through the website may be processed or stored using Wix systems and other service providers that support the website.

The site may also use or link to services such as:

  • Google Maps

  • Website analytics tools

  • Email and communication providers

  • Social-media platforms

  • Payment or scheduling services, if added

  • Insurance, estimating, or customer-management tools, if used

These providers may collect information under their own privacy policies. Menendez Auto Body does not control the privacy practices of third-party websites or services.

6. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary with:

  • Website hosting and technology providers

  • Contractors or service providers assisting our business

  • Insurance companies when you request or authorize assistance with a claim

  • Government authorities or law-enforcement agencies when legally required

  • Professional advisers, such as accountants, attorneys, or insurers

  • A successor owner if the business is sold, transferred, or reorganized

We may also disclose information when necessary to protect our rights, property, customers, employees, or the public.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business and repair records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

8. Information Security

We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Children’s Privacy

Our website and services are intended for vehicle owners and customers seeking automotive services. They are not directed to children, and we do not knowingly collect personal information from children through the website.

10. Your Choices and Requests

You may contact us to:

  • Ask what personal information you have provided to us

  • Request that inaccurate information be corrected

  • Request deletion of information, subject to legal and business recordkeeping requirements

  • Withdraw a previous communication request

  • Ask questions about this Privacy Policy

We may need to verify your identity before completing certain requests.

11. External Links

The website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. Review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after an update means the revised policy applies to future website activity.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Menendez Auto Body
2006 N Thompson Street
Springdale, AR 72764

Telephone: 479-231-5316
Email: miguelmenendez089@gmail.com

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